Capgemini job openings for freshers across india as systems-engineer
About Company: Capgemini is a French multinational and management consulting company its headquartered are present in Paris,France It is one of the world’s largest consulting and technology outsourcing company. capgemini having 180,000 employees across 40 countries
in the world.and it was founded in 1967 by Serge Kampf in France. Capgemini main services are business consulting and outsourcing services.The CEO of company is Paul Hermelin.
Employee Voice at Capgemini: Good place to work in CG, work ethics are good, facilities are really good as well as good work life balance. Great learning curve and a lots of great projects with opportunity for on-site visit in CG.
Package: As per IT standards
Job Title: Systems Engineer-IMS
- Any Graduate
- Candidates have Work Experience 0-1 year(Should have experience in a Technical call center or ISP Help Desk or Technical Help Desk
Job Description :Ensuring the effectiveness & efficiency in the technical troubleshooting requirements and performance tuning within Service Level commitments made to the customer within.
- Candidates Should have excellent communication as well as English speaking skills
- Candidate has to Greet customers in a courteous & friendly as well as professional manner using agreed upon procedures.
- Must be Listen attentively to customer needs and concerns; demonstrate empathy.
- Having the Knowledge of basic computer operations.
- Strong Courteous with strong customer service orientation.
- Candidate has to Dependable with proficient attention to detail.
- Having Good listening and responding skills.
- Candidates has to be willing to take up challenges & go extra mile to perform work responsibilities in the field.
- Candidates having great interpersonal skills and ability to perform under pressure
- Candidates having experience in a Technical call center/ISP Help Desk/Technical Help Desk.
- Candidates has to Provide best-in-class customer service, problem resolution and technical
- Candidates has to troubleshooting to customer queries and doubts over the voice based phone calls.
- Candidates are going to Support all the customers in Telecommunication/Financial Services/Healthcare/Technology vertical.
- Candidates are Meet customer requirements through first contact resolution.
- Must Clarify customer requirements; probe for and confirm understanding of requirements/problem.
Apply Link: Click Here